How organizations join

Only approved organizations can maintain listings, and approval is deliberately conservative: a directory entry is an instruction we give to someone in danger.

1. Application. Legal name, registration/charity number, service area, the services you would list, and two references from organizations already working in this field.
2. Independent verification. We confirm registration with the relevant registry, call the organization through publicly listed numbers (never only the numbers on the application), and speak with both references.
3. Review call. A conversation about data-quality expectations: listings are re-confirmed at least every 90 days, and anything your organization cannot stand behind gets retired, not left up.
4. Accounts with MFA. Named accounts for specific staff — no shared logins — each requiring an authenticator app. Every change made in the portal is recorded in an audit log.
5. Ongoing governance. Approval is revocable at any time, effective immediately. Organizations that go quiet see their stale listings retired; organizations that misuse access are removed and their listings withdrawn the same minute.

To apply, contact the governance team through the address published in our transparency documentation. (During this development preview, applications are not yet open.)